It can be terrifying starting a new business, especially if you are doing it on your own. Though you may be a party of one, it can be helpful to have a team to take a few things off your plate and that is where we can help! Here are three ways that partnering with Catalyst Communications can help solo entrepreneurs.
- Partnering with Catalyst Communications can make your company look larger. As a solopreneur, there is no way you can be available all the time but with an answering service you trust, you can be! Let us handle answering the phone for you and you go from a party of one to a business that has a professional assistant. When someone calls, we will promptly answer the phone and from there, guide them where they need to be. We can answer frequently asked questions, help set up meetings, connect them to you when you are available or set realistic expectations for them of when you will be able to return their call.
- Partnering with Catalyst Communications will lead to happier current and potential customers. We know you are busy and sometimes customer service can decline when you are being pulled in a million different directions. At Catalyst Communications, we are able to handle a lot of your customer service duties including live answering 24/7 by a professional that knows your business. Catalyst creates a high degree of customization to enhance your caller experience. You can select how we answer the phone, who we transfer to you, and how we set caller expectations for follow-on communication. This means that when the caller gets off the phone with us, they fill like their questions have been answered and they have been taken care of.
- Partnering with Catalyst Communications gives you more time to handle your business. When you do not have to worry about stopping what you are doing to answer a call, you are able to get more work done. We will field these calls for you and send you real-time updates and notifications. All of your messages are available via email, text, or phone. You decide when and how you get updates to ensure you can respond with your desired level of customer interaction. You are also then able to respond when you have time.
Soloreprenuers, Ready to Take Your Business to the Next Level?
We are ready to help you take your hard work and make it into something even better! Give us a call at 1-800-275-0303 to get started today.