We Give Marketing Professionals the Time to Be Creative

We Give Marketing Professionals the Time to Be Creative

Services, Tips
"Now that I do not have to stop what I am doing while working on client work, I am able to be more creative and finish things in a timely manner which is important when I am billing time to a client." - Tara Pupilli, Director of Client Services at Raleighwood Media Group & Raleighwood Event Group We love getting feedback like this from our clients. Tara works at a full-service marketing firm in Raleigh, NC, and has seen a real change in her ability to keep the "creative juices" flowing when she is working and does not have to stop to answer the incoming phone calls. If your marketing agency does not have an answering service it may be time to look into one. Benefits of an Answering Service…
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The Key to Your Next Closing

The Key to Your Next Closing

Services
According to Zillow, May 1 through May 15, is the best time to sell a home in 2019 to maximize return and minimize time on the market. Real estate agents, this means you are going to be busy! At Catalyst Communications, we work closely with real estate professionals to provide 24/7 live receptionists to help represent your business when you are busy, which you will be! Let us be the key to your next closing. Homes are Going Fast In today's real estate market, homes do not sit for long. Therefore, when someone is calling for your help, they want answers fast. For most real estate agents, spending more time on the phone is simply not an option. The Catalyst team is trained to take and route all of your…
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Can Your HVAC Company Handle the Heat?

Can Your HVAC Company Handle the Heat?

Services
Spring is finally here which means even warmer weather is around the corner. There are a lot of heating and air conditioning companies for people to choose from, and if they are calling yours, that is a great thing - but only if you can handle the business. Most Callers Will Not Leave a Message When your air conditioner is broken, you want to talk to someone on the phone right away and so do your customers. If they can't get in touch with you on the first call, more than likely, they will call the next number in line and if that company answers, they will go with them - even if you provide better services at a lower price. If your potential customer does leave a message, they…
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Solopreneurs, We Are Here for You

Solopreneurs, We Are Here for You

Services, Tips
It can be terrifying starting a new business, especially if you are doing it on your own. Though you may be a party of one, it can be helpful to have a team to take a few things off your plate and that is where we can help! Here are three ways that partnering with Catalyst Communications can help solo entrepreneurs. Partnering with Catalyst Communications can make your company look larger. As a solopreneur, there is no way you can be available all the time but with an answering service you trust, you can be! Let us handle answering the phone for you and you go from a party of one to a business that has a professional assistant. When someone calls, we will promptly answer the phone and from there,…
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How Many Clients Are You Missing?

How Many Clients Are You Missing?

Services, Tips
After the holidays, your current clients probably need you more than ever! You are planning for the new year, setting goals, and getting new promotions started. Have you thought about how many potential future customers or clients you are missing while you are meeting with your current clients? We are here to help! Keep reading to see how Catalyst Communications can help you grow your business and the best ways you can utilize our services for that reason. In our fast-paced world, prospective clients and customers want quick answers, efficient response time, and reliable service. They do not want to leave voicemails. When they are ready to speak to someone on the phone, they want to be able to get through. Let our operators serve as your live answering service. Choose…
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Let Us Hold Down the Fort over the Holidays

Let Us Hold Down the Fort over the Holidays

Services
Don't be a Grinch! The holidays are approaching and with that comes the PTO requests. This year, don't leave anyone stuck in the office. Let our holiday elves keep up with the business while you and your employees are away. Catalyst Elves The holiday season can be trying on you and we are here to make things a little easier. Just because you are out of the office, doesn't mean business has to close or stop. At Catalyst Communications, we provide fast, convenient solutions for your business by connecting you to your customers while you are away. In our fast-paced world, prospective clients and customers want quick answers, efficient response time, and reliable service - even when you are enjoying your turkey dinner. By signing up with Catalyst Communications, your potential…
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Getting Started with Catalyst Communications Is as Easy as One, Two, Three

Getting Started with Catalyst Communications Is as Easy as One, Two, Three

About Catalyst, Services
You have made the decision to start accelerating your business with Catalyst Communications - now what? Here is a guide on how to set up your virtual receptionist and what you can expect during the onboarding process. It's as easy as one, two, three! ? Step One First things first, we want to get to know a little about you! There are two options for you to choose from for this step. You can either fill out our online contact form here or call us directly at 1-800-275-0303. The types of questions we ask at this time will be pretty general. Name, email, phone number, company name, type of industry, an estimate of daily call volume, etc. Step Two Now that we have a general understanding of your business, our sales…
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Put Down the Phone and Get Back to Business

Put Down the Phone and Get Back to Business

Services, Tips
When there just aren’t enough hours in the day to get everything done… stop answering your own phone and let us be at your "beck and call"! What does the phrase mean, by the way? If you are at someone's beck and call, you respond immediately whether he or she beckons or calls. While you certainly can't respond immediately and run your business effectively, our team can help take this burden off your plate and still help you remain responsive to your clients and (possibly more importantly) potential clients when they call! Keep your team on task by stopping all the interruptions. This is just one way to help your business, but as we said, we want to be at your beck and call. We have put together a list of our…
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