News & Blog

How Many Clients Are You Missing?

How Many Clients Are You Missing?

Services, Tips
After the holidays, your current clients probably need you more than ever! You are planning for the new year, setting goals, and getting new promotions started. Have you thought about how many potential future customers or clients you are missing while you are meeting with your current clients? We are here to help! Keep reading to see how Catalyst Communications can help you grow your business and the best ways you can utilize our services for that reason. In our fast-paced world, prospective clients and customers want quick answers, efficient response time, and reliable service. They do not want to leave voicemails. When they are ready to speak to someone on the phone, they want to be able to get through. Let our operators serve as your live answering service. Choose…
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2019 Goal Setting

2019 Goal Setting

Tips
As the year is coming to an end it is a great time to look at your monthly expenses and make sure you are getting the most bang for your buck. We love working with small businesses and we want to do all we can to make sure your hard-earned money is helping you in the end. It is a great time to stop and take a look at what services are worth the cost and which ones you can forgo. Balance Small Business recently published a list of seven New Year's resolutions that will change your business in 2019. Take a look at the list below and our notes on how we can help you make your resolutions a reality.  I Will Learn How to Manage My Cash Flow More…
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Would Your Business Benefit from an Answering Service?

Would Your Business Benefit from an Answering Service?

About Catalyst
We love a good "Top 10" list so we decided to make our own. These are 10 businesses that are our services are a perfect fit for but before we dive into the list - let us tell you a little bit about what we do. What We Do Catalyst Communications is a live virtual receptionist servicing your business as a workforce multiplier. In our fast-paced world, prospective clients and customers want quick answers, efficient response time, and reliable service. Let our operators serve as your live answering, custom call center, SMS messenger, and everything in between. The consumer experience today is widely based on immediate gratification. If you think about your own shopping experience, you know that if someone doesn’t pick up the first time around, you have plenty of…
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Let Us Hold Down the Fort over the Holidays

Let Us Hold Down the Fort over the Holidays

Services
Don't be a Grinch! The holidays are approaching and with that comes the PTO requests. This year, don't leave anyone stuck in the office. Let our holiday elves keep up with the business while you and your employees are away. Catalyst Elves The holiday season can be trying on you and we are here to make things a little easier. Just because you are out of the office, doesn't mean business has to close or stop. At Catalyst Communications, we provide fast, convenient solutions for your business by connecting you to your customers while you are away. In our fast-paced world, prospective clients and customers want quick answers, efficient response time, and reliable service - even when you are enjoying your turkey dinner. By signing up with Catalyst Communications, your potential…
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Getting Started with Catalyst Communications Is as Easy as One, Two, Three

Getting Started with Catalyst Communications Is as Easy as One, Two, Three

About Catalyst, Services
You have made the decision to start accelerating your business with Catalyst Communications - now what? Here is a guide on how to set up your virtual receptionist and what you can expect during the onboarding process. It's as easy as one, two, three! ? Step One First things first, we want to get to know a little about you! There are two options for you to choose from for this step. You can either fill out our online contact form here or call us directly at 1-800-275-0303. The types of questions we ask at this time will be pretty general. Name, email, phone number, company name, type of industry, an estimate of daily call volume, etc. Step Two Now that we have a general understanding of your business, our sales…
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Put Down the Phone and Get Back to Business

Put Down the Phone and Get Back to Business

Services, Tips
When there just aren’t enough hours in the day to get everything done… stop answering your own phone and let us be at your "beck and call"! What does the phrase mean, by the way? If you are at someone's beck and call, you respond immediately whether he or she beckons or calls. While you certainly can't respond immediately and run your business effectively, our team can help take this burden off your plate and still help you remain responsive to your clients and (possibly more importantly) potential clients when they call! Keep your team on task by stopping all the interruptions. This is just one way to help your business, but as we said, we want to be at your beck and call. We have put together a list of our…
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Wanted: Pressed for Time Small Business Owners

Wanted: Pressed for Time Small Business Owners

About Catalyst
Wanted: Pressed for Time Small Business Owners Virtual answering service seeking small business owners who want to get more time back. Owners could be bogged down with responding to phone calls, voicemails, or text messages. An ideal match is someone who wants to grow, provide exceptional customer service, and take back control of their day. All missed-connections jokes aside, we are in business to help small businesses! Forbes recently released an article about how much time sales reps actually spend selling. They found that nearly two-thirds (64.8%) of time is spent on non-revenue-generating activities. This is where we come in. Ready to Take Back Control of Your Day? Catalyst Communications is a re-imagined, third-generation, family-owned and operated business designed for the 21st century. We provide fast, convenient solutions for your business by…
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