Value

Value

HELP YOUR BUSINESS THRIVE

Catalyst is a live virtual receptionist servicing your business as a workforce multiplier—building trust with each interaction and helping sustain your business.

BASE PACKAGES

50 calls

$119.00
  • $0.99 for each additional call
  • ~75-100 minutes operator time expected

100 calls

$159.00
  • $0.99 for each additional call
  • ~150-200 minutes operator time expected

150 calls

$199.00
  • $0.99 for each additional call
  • ~225-300 minutes operator time expected

catyalyst-comm_icon


Assumes average call length is 1.5 minutes with message delivery via email. If average call length exceeds 3-4 minutes, different rates will need to be negotiated. If additional call volume beyond 150 calls is expected, please call for custom rates. If message delivery is via means other than email, additional charges will apply.

Additional Charges


Holiday Premium: $10.00/day
(New Year's Day, Easter, Memorial Day, 4
th of July, Labor Day, Thanksgiving, Christmas)

Call Patching: $0.85 per minute

Optional Services


Paper Invoice and/or Payment Outside of eCommerce Provision: $5/month
(if you would like us to provide a paper invoice through the mail and handle any forms of payment outside of our online solution)

Additional Information


Service can be established with a phone call.
Once you order call forwarding through your local phone company, we will give you your personal call forwarding number. Whenever you would like to turn the service on, activate call forwarding to the number we provide. You can also just use the number we provide as your primary line if you’d rather use our resources to save on administrative costs in your office.

We are open 24 hours a day and operate 7 days a week throughout the year.
We are always there waiting to answer your call with professionalism so that you can have peace of mind when you are tending
to other business.

DISCLAIMER: Additional fees may apply for specific services, holidays, etc. Call for more information. Service can be established with a phone call. Once you order call forwarding through your local phone provider, we will give you your personal call forwarding number. Whenever you would like to turn the service on, activate call forwarding to the number we provide. We are available 24 hours a day, 7 days a week. It’s that simple. In order for us to do an accurate and professional job, we would ask you to fill out the information sheet that we provide to you. Please list any special instructions or information our staff needs in order to care for clients in a professional manner. If any changes occur in the future please let us know immediately.

VALUE = WORKFORCE MULTIPLIER

cc_howitworks-2

Lead Development


The consumer experience today is widely based on immediate gratification. If you think about your own shopping experience, you know that if someone doesn’t pick up the first time around, you have plenty of other choices. Our friendly and professional virtual receptionists answer your calls to ensure you have a chance to develop those leads that might otherwise go unanswered.

cc_howitworks-3

Peace of Mind


Catalyst puts the front desk in your pocket. Our services empower you to focus on business execution while we set the stage for you to line up business.

cc_value-3

Resource Concentration


With Catalyst, you get a live 24/7/365 service that offers a comprehensive suite of features at a fraction of the cost of an on-site hire. This allows you to repurpose that funding for manpower and other resources more pertinent to your business. With additional resources dedicated to your actual execution needs, you can take advantage of the additional leads our services will provide and accelerate your business!

WHY US

why-us-2-1100x300

We charge per call, not by the minute.
Every other call center in the country charges by the minute. Those are operator minutes mind you, not actual talk time. With our competitors the clock starts ticking once the operator answers the phone and doesn’t stop until they have completed post-call tasks. As a result, while the average call takes just 1.5 minutes, you pay for 2-3 minutes of operator time. At Catalyst, we simplify the equation to provide you with more value.

Our experience is industry leading.
We trace our roots directly to one of the oldest call centers in the country. We understand that technology has evolved not only in our industry, but in yours because we’ve been answering those calls for decades.

We want to help you grow your business.
Not just answer your phone. We don’t want to just deliver your messages, we want to give you the next lead that will help you grow your book of business.


Give your customers the service they deserve. Choose our friendly, professional virtual receptionists and enjoy the rewards of satisfied customers.